Hero Link Coupon Codes & Deals

Hero Link sells NFC-enabled medical ID devices: silicone wristbands, PVC wallet cards, and apparel accessories. Each device links to a free online medical profile that first responders open by tapping the device to any NFC-capable smartphone, with no app install required. The company was founded on March 12, 2023 by Sean O'Keefe, Daniel Barzykowski, and Jacob Latona, and sells to first responders (police, firefighters, EMS, military), seniors, people with special medical needs, and general households.

The main lines are the Solid Bands bracelet ($25, marked down from $30) in nine colors with an adjustable 6.5 to 9.25 inch band; the Thin Line bracelet ($25) in service-themed colors; and the Wallet Card ($20, marked down from $25). The brand advertises its bands as "100% waterproof" and claims the Wallet Card and Thin Line bracelet last "up to 26 years with proper care." Hero Link does not publish the waterproof rating standard (IP67, IP68, or other) and does not publish the testing method behind the 26-year claim. The medical profile holds emergency contacts and what the brand calls "critical medical details." Hero Link states that it does not collect Social Security numbers or home addresses; it collects date of birth only to verify age.

Hero Link does not publish the exact fields, structure, or character limits of the medical profile. The brand does not publish the NFC chip model, frequency, or specific protocol beyond the word "NFC." It does not publish precise band dimensions, product weight, or country of manufacture. The brand references HIPAA on its site, but its own HIPAA Compliance page states that Hero Link is not a HIPAA covered entity; it acts only as a Business Associate when handling protected health information on behalf of covered entities or other business associates. Shoppers who need a HIPAA covered entity should know this before buying.

Shipping is free on orders over $99, though Hero Link does not publish whether that threshold applies before or after any discount. Standard US orders typically arrive within 14 business days per the shipping policy, while the Thin Line product page separately says to allow 1 to 2 weeks for fulfillment; Hero Link does not reconcile this. International shipping is available with customs and duties paid by the buyer. The brand ships through Amazon, TikTok Shop, GovX, Galls, and distributor Metropolitan Medical Corporation in addition to herolink.com; there is no physical store.

Returns and warranty are the two places shoppers should read closely. Hero Link states that wearables orders are final and that non-defective returns are not possible because devices are "securely locked" before shipping. Defective or damaged items must be reported within six business days of delivery, the brand has five business days to review the claim, and approved returns must be shipped back within fifteen calendar days. Refunds are issued within ten business days of the brand receiving the item back. The warranty terms disagree with themselves: the Solid Bands and Wallet Card product pages advertise a "30-day warranty covering manufacturing defects and NFC chip failures under normal use," while the official warranty policy page gives a one-year warranty from the date of purchase for both first responders and general customers. Hero Link does not reconcile this. Hero Link does not publish who pays return shipping, and does not publish a restocking fee.

1. 1. Open your Hero Link cart and go to checkout. The current round of discount codes from Hero Link does not include published terms, so there is no excluded collection, minimum order, or stacking rule to work around that the brand has made public.
2. 2. Paste your code in the "Discount code" field at checkout and apply it before placing the order. Hero Link does not publish whether codes stack with the on-site markdowns (for example, the $25 price shown on bands that lists a $30 strike-through), so if the code appears to replace rather than add to that markdown, that is the behavior Hero Link has not clarified.
3. 3. Confirm the discount shows on the order summary before you pay. If it does not apply, screenshot the cart and contact Hero Link support before completing the order, since wearables orders are final and non-defective returns are not possible.
4. 4. Keep the order confirmation email. Any defect claim must be made within six business days of delivery, so you will need the receipt date on hand.